This Privacy Policy explains how Printdocks ("we", "our", "us") collects, uses, stores, and protects your information when you use our website, mobile application, kiosk system, and printing services ("Services").
1Information We Collect
We collect the following types of information:
a) Information You Provide
When you use Printdocks, you may provide:
- Name
- Phone number
- Email address
- Files for printing (PDFs, images, documents)
- Payment details (processed via third-party payment gateways)
- OTP for kiosk printing
b) Automatically Collected Data
We may collect:
- Device type, browser, and operating system
- IP address
- Usage data (how you use the platform)
- Printer location used for printing
2How We Use Your Information
We use your data for:
- Processing print jobs
- Sending OTPs for kiosk printing
- Enabling secure access to printers
- Improving service performance
- Customer support
- Preventing fraud and misuse
3File Storage & Deletion
- Files are stored temporarily for printing.
- Files are automatically deleted after completion or after a defined time (e.g., 24 hours).
- Users can request immediate deletion anytime.
4Data Sharing
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We do NOT sell your data.
We may share data only with:
- Partner print shops for job execution
- Payment processors
- Cloud hosting providers
All partners are bound by confidentiality agreements.
5Security
We use:
lockEncrypted file transfers
cloud_doneSecure cloud storage
folder_limitedRestricted access to documents
devicesDevice authentication for kiosks
However, no system is 100% secure.
6Your Rights
You can:
- deleteRequest data deletion
- downloadDownload your data
- mailOpt out of marketing emails
- helpAsk what data we hold about you
7Contact Us
mail
language
Websiteprintdocks.com
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By using Printdocks, you agree to this Privacy Policy.