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Terms of Service

Please read these terms carefully before using Printdocks services.

Last Updated: January 20, 2026

By using Printdocks, you agree to the following terms.

1Service Description

Printdocks provides:

  • cloud_uploadOnline file upload for printing
  • pinOTP-based kiosk printing
  • cloudCloud storage for temporary files
  • storefrontPartner print shop fulfillment

2User Responsibilities

You agree that:

  • You own the rights to the documents you upload
  • You will not upload illegal, copyrighted, or harmful content
  • You will not misuse the platform
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We may refuse to print:
  • Fake documents
  • Offensive material
  • Copyright-infringing files

3Payment & Refunds

Payment is required before printing.

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Refunds may be issued if:

  • Printing fails
  • Printer malfunction occurs
  • Wrong print job was processed due to system error
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No refund if:

  • User uploaded wrong file
  • User entered wrong settings

4Printing Accuracy

Printdocks is not responsible for:

  • Minor color differences
  • Alignment variations
  • Printer quality differences across shops

5Data & File Handling

  • Files are stored temporarily
  • We reserve the right to delete files after printing
  • Users must download their files before job completion

6Service Availability

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We strive for 99% uptime but do not guarantee uninterrupted service.

7Limitation of Liability

Printdocks is not liable for:

  • Business losses
  • Delays in printing
  • Technical failures beyond our control
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Maximum liability is limited to the amount paid for the print job.

8Termination

We may suspend or terminate accounts that:

  • ruleViolate rules
  • dangerousMisuse the system
  • reportEngage in fraud

9Governing Law

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These terms are governed by the laws of India.

10Contact

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By using Printdocks, you accept these Terms of Service.